Here’s what projects can expect when initiating a request:
- For general questions, Community Partners will respond within 2 business days
- Payment request (checks and EFTs) processing time: 15 business days
- For example: if a request is submitted by 5pm on a Friday, the check will be cut and mailed the 3rd Friday after submission or the EFT will be initiated the 3rd Friday after submission.
- For example: if a request is submitted by 5pm on a Friday, the check will be cut and mailed the 3rd Friday after submission or the EFT will be initiated the 3rd Friday after submission.
- Onboarding new staff or other change of status form updates: 10-15 business days
- Request to terminate staff: 3 business days
- Contract and grant agreement review and execution, invoice: 10-15 business days
- Public sector invoice requests: 20 business days
- Grant reports submitted by Community Partners on behalf of your project: 3 business days
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